Find your Alternate Dispute Resolution (ADR) professionals
– Mediators, Facilitators, Arbitrators, Attorneys practicing Collaborative Law and advocates of Alternate Dispute Resolution (ADR) –
Jeff Smoot, Esq.
(206) 397-0020
Weblink: https://jeffsmootlaw.wixsite.com/my-site
Areas of Practice: Mediation of civil, commercial, family, and interpersonal disputes in Hawai‘i and Washington including business, real estate, condominium, divorce, parenting, relocation, trust and estate, legal malpractice, and attorney’s fee disputes. Volunteer mediator with the Mediation Center of the Pacific and the Hawai‘i Bankruptcy Alternative Dispute Resolution program. Licensed Washington attorney with more than 30 years of transactional, litigation, bankruptcy, receivership, divorce, trial, and appellate experience.
Personal: After many years of representing clients in contentious litigation, I have found I much prefer helping clients resolve their disputes in a more peaceful, meaningful, constructive way. As the object of a custody dispute while growing up, I have a special interest in resolving parenting disputes with the children’s best interests at heart. In my spare time, I swim, hike, climb, train for climbing, and write outdoor adventure stories.
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Tonya Cannon – ECS Dispute Resolution Services
(909) 533-5965
Email Tonya
Weblink: https://www.exceptionalconsulting.me/dispute-resolution
Area of Practice: Online Mediation, Conciliation, Binding/Non-Binding Arbitration
- Divorce, custody/visitation, etc.
- Landlord/Tenant, Neighbor Disputes
- Employment (harassment, discrimination, etc.)
- Contract disputes
Personal: I’m a transformative dispute resolution professional which means I approach resolving conflict in a holistic way. Let’s find the root cause for the conflict and look for mutually agreeable solutions to get to a place of right. I pride myself on being a non-biased neutral party who is on the side of “right” not on the side of one party or the other.
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Giuseppe Leone
(808) 383-4117
Email Giuseppe
Weblink: https://www.aimediationskills.com
Area of Practice: After I uncovered how mediators can independently practice and hone their mediation skills at any time using AI ChatGPT for role-playing simulations, I’m now focusing on the topic of “AI Assisted Mediation Skills Development.”
Personal: Forever grateful to the Mediation Center of the Pacific and the Hawaii State Library System. For different reasons, they changed my life.
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Donna R. Ching, Ph.D. – Pacific Center for Collaboration
(808) 783-2314
Email Donna
Weblink: http://www.pacificcollaboration.com
Area of Practice: Donna is best know for her workshops on facilitation and strategic planning. Because of their popularity, the workshops are still scheduled regularly during her retirement.
Donna also continues to enjoy working with a variety of non-profit, for-profit and community organizations providing workshops in the area of group process and leadership. In her role as a practitioner, she facilitates a variety of meetings in community and organizational settings and is sought after for her expertise in facilitating strategic planning.
Personal: I have been told by friends and colleagues that I am “failing at retirement from the University”. I continue providing my workshops because of the great need in our community for people to have skills and tools to facilitate collaborative conversations.
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Yuklin Aluli – Law Offices of Yuklin Aluli
415C Uluniu St., Kailua, HI 96734
(808) 262-5900
Weblink: http://kailualaw.com
Area of Practice: Probate and trust litigation; conservatorship litigation
Personal: I adore travel and most things ocean.
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Ashley Iolani Day – The Lion’s Den Maui
454 Kaupakalua Rd. Haiku, HI 96708
(808) 572-2539
Weblink: https://thelionsdenmauiessentialoils.lifestepseo.com
Area of Practice: Mediation, NLP, Creative Expression Coaching & Consulting, Creative Problem Solving for Business, Studying Hypnosis & Rapid Transformational Therapy under Marisa Peer Therapy School
Personal: I am an artist, a mother, a daughter of Maui, a protector of our land & resources, a creative muse who assists with drawing light out of others & redirecting those who have fallen away. I am a steward of our culture & am forever a student of sacred īke.
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Debra Allen – 808 Investigations
111 Hekili Street A222 Kailua, HI 96734
(808) 829-7189
Weblink: http://www.808investigations.com/
Areas of practice: Licensed Private Investigator in Hawaii, California, and Arizona; Retired law enforcement; Certificates in Hawaii for Divorce, custody, landlord-tenant and civil cases; Conflict resolution; Criminal investigations; Civil investigations; Family; Elder; Fraud
Personal: When experience and non judgment matters
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Charles W. Crumpton – Crumpton Collaborative Solutions
745 Fort Street, Suite 702, Honolulu, HI 96813
Office: 808-439-8600, Cell: 808-284-9209
Weblinks: www.crumptoncollaborativesolutions.com, www.nadn.org, www.acctm.org, www.mediate.com; www.accord3.com
Areas of Practice: Mediation and arbitration of civil and public policy cases and conflicts; systems design and strategy consultation; conflict coaching; collaborative leadership and conflict resolution teaching and training
Personal: My highest objective and dedication are to helping build respect and understanding among people in or subject to conflict in order to help them have, see and make the choices that will be best for them and those in their work and personal lives and relationships, and to do everything possible and appropriate to level the negotiation and case resolution playing field to offer equal justice for all.
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Erika Ireland, Esq.
PO Box 2718, Honolulu, HI 96803
Weblinks: www.erikaireland.com and www.alohamediation.com
Areas of Practice: Mediation and Facilitation – primarily trust, estate, guardianship, conservatorship, elder care planning and divorce.
Personal: Former prosecutor/litigator, turned peacemaker. I have dedicated the last fifteen years to helping families solve difficult trust, probate, guardianship and elder care issues. I have witnessed the emotional and financial toll litigating these cases can have and I love working with families to solve these disputes equitably, efficiently, and compassionately. “In a world where you can be anything, be kind.”
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Jana Wolff – Vista Communications, Inc.
P.O. Box 61595, Honolulu, HI 96839
808-497-9600
Weblink: http://janawolff.com
Areas of Practice: With communication skills honed over three decades as a professional writer, Jana is called upon to mediate and facilitate a broad range of complex conversations that require deep listening and synthesis.
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Amrita Malik, Diversity, Equity and Inclusion Officer for the United States Court for the Ninth Circuit
Areas of Practice: Facilitation, Mediation, Mediation – Business, Arbitration, Employment Law, Discrimination, Civil Rights, Workplace Conflict
Personal: I find working with people to help resolve their conflicts the most fulfilling work I can think of, and it’s a privilege to do it!
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Bruce Paige – Bruce Paige dba PaigeCo Law Firm
2126 Awikiwiki Street Pearl City, HI 96782
(808) 292-9486
Areas of Practice: Business Law, Civil Litigation, Dispute Resolution, Canada-US Cross-Border Legal Consulting
Personal: Interests: Family and Legal Self-development
Hobbies: Hunting, Motorcycles
Recreation: Bicycling
Experience: Licensed to Practice law in BC Canada since 1984 and in Hawaii since 2015; Owned Law Firm in British Columbia (3 Lawyers 9 staff) for twenty years, Law Firm’s focus Civil Litigation (especially PI), Transaction Corporate/Business Law; Inhouse Corporate Counsel 5 year Public Companies; Director and Political/Legal Advocated for Motorcycle Rights 501(c)(3) Organization “Street Bikers United Hawaii, Inc (“SBU”); Practice in Hawaii since. 2015.
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Kauʻilani Chun-Matsukawa –
Personal: I am passionate about education, ‘ohana, community, and advocating for reconciliation through nonviolent dispute resolution alternatives. Kuʻia ka hele aka naʻau haʻahaʻa. (Olelo Noʻeau — A humble person walks carefully so as not to hurt others). In my free time, I enjoy yoga, hiking, and spending time with family.
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Borjana Lubura-Winchester Ph.D.
Personal: Born and raised in Sarajevo – Bosnia and Herzegovina. When she was 17, civil war broke in her country. Borjana experienced two harsh years of war followed by five as a refugee. She lost many family members and friends and witnessed the devastating impact of war. Upon return to Sarajevo, Borjana worked at the NATO base as a liaison and interpreter between local contractors and international peace building forces, helping overcome the obstacles that communities face while trying to rebuild peace and live together. In 2005, Borjana came to Hawaii, and earned an Associates degree with honors from Leeward Community College, a BA with Honors in Geography and Geographic Information Systems and MA in Geopolitics with focus on Humanitarian Interventions, both from UH Manoa. Meanwhile, Borjana continued to help build peace in her native Bosnia. In 2011, she began facilitating with the Matsunaga Institute for Peace & Conflict Resolution, where she earned a Graduate Certificate in Conflict Resolution. Her facilitation includes seminars for the Department of Defense Asia Pacific Center for Security Studies on security, development, and transnational issues in the Asia-Pacific region. Borjana teaches geography and geopolitics at Leeward Community College and UH Manoa.
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Peter S. Adler – The Accord3.0 Network
2471 Manoa Road
Honolulu, Hawai’i 96822
808-888-0215
Weblink: www.accord3.com
Areas of practice: Organizational strategy and alignment; public policy; planning, environment, public health and energy issues.
Personal: I am very focused on solving larger public and community problems. I also write and teach advanced negotiation and mediation.
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José Barzola, MEd, MBA
Weblink: https://www.linkedin.com/in/jbarzola/ and https://manoa.hawaii.edu/peacebuilding/
Area of Practice: Peacebuilder, Conflict Transformation, Facilitator, Mediator, Consultant, Speaker, Fluent in Spanish, and Higher Education Professional
Personal: I have a passion for creating social change through nonviolence, nurturing relationships that transcend cultural barriers, and focusing on issues of diversity, inclusion, and equity. He is a highly organized higher education administrator with 20 years of experience and success in administration, student development within academic and student affairs. José has also been an affiliate faculty teaching courses on peace and conflict transformation, a professional mediator and facilitator for over 10 years both in New York and Hawaii. He is currently the Conflict and Peace Specialist at the Office of the Provost and Affiliate Faculty at the Matsunaga Institute for Peace at the University of Hawai’i at Mānoa.
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Katherine Bennett, JD, MSW
745 Fort Street Mall, Suite 702, Honolulu, HI 96813
808-439-8600
Personal: Conflict can be toxic to those involved, particularly children. Litigation should be a last resort for families. I passionately believe we can do better in supporting families in transition to achieve better outcomes and preserve well-being, despite separation or divorce.
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Lou Chang – Mediation, Arbitration, Neutral Services
PO Box 61188, Honolulu, HI 96739
808-384-2468
Weblink: LouChang.com
Areas of Practice: Business, Civil, Commercial, Construction, Employment, Labor, Franchise, Condominium, and Property matters
Personal: “Yesterday is history, tomorrow is a mystery. Every day is a gift; that’s why we call it the present.” (B. Halliburton)
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Cecelia C.Y. Chang
Weblink: CADR
Areas of practice: Former Director, Center for Alternative Dispute Resolution, Hawai`i State Judiciary.
Boards: Association for Conflict Resolution – Hawai`i (2017), Hawai`i State Bar Association (3rd term, 2017), Native Hawaiian Bar Association (2006-2017). Instructor, University of Nevada – Reno, Justice Management Program (2008-2016). Legal background in civil litigation, community prosecution, criminal prosecution. Education: B. Ed University of Hawai`i, 1982; J.D. William S. Richardson School of Law (1985).
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Gerald (Jerry) S. Clay – Clay Chapman Iwamura Pulice & Nervell
700 Bishop Street, Suite 2100
Honolulu, HI 96813
(808) 535-8400
Weblink: www.paclawteam.com
Areas of practice: Mediation and Arbitration of construction, general commercial, securities, corporate and real property disputes. Facilitator in Construction Partnering, a dispute prevention technique. Mediation trainer.
Personal: I am a co-author of Before You Sue: How to Get Justice Without Going to Court. First nationwide book directed to the general public which deals with Mediation. I am also the author of numerous articles for professional publications. I am a devoted advocate of peace-making through Mediation and Partnering. I am also passionate about promoting basic education in the third world. My wife and I funded the construction of a primary school in rural Cambodia.
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Karen Cross – Crossroads Consulting, Lead4Tomorrow, and Family Hui
Kaneohe, HI
808-225-1609
Weblinks: http://www.lead4tomorrow.org, http://familyhuihawaii.org
Areas of Practice: mentoring, facilitation, dialogue, training peer-to-peer family facilitators, and previously was Program Manager for University of Hawaii Program on Conflict Resolution working with the academy, government, education, non-profit, and civic sectors.
Personal: The tools of conflict resolution were a gift to me, as I transitioned to Hawaii and I am grateful I have had them to build both career and life here. The sea drew me to the islands and conflict resolution gave me tools to partner with and help others. I am passionate about supporting the critical role parents play in building the future success of our keiki.
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Thomas DiGrazia – Mediation Center, Windward O‘ahu
Kailua, HI 96734
808-262-0770
Weblinks: educatedivorce.org; edihi.com
Areas of practice: Family law, small business, employment, public policy issues
Personal: I am an author: “Light on Peacemaking: A Guide to Mediating Family Conflict and Appropriate Dispute Resolution” (2016); University Lecturer-in-Mediation and Conflict; Director and Senior Teacher, Yoga School of Kailua; Peacemaker Lawyer; Member, Board of Directors, Hawai‘i Association for Conflict Resolution; Small business owner; and husband, father, and grandfather of 5 grandchildren; Thirty-plus year resident of O‘ahu
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Lisa Jacobs, Esq. – Better Way Divorce, also known as Pono Divorce
Kailua, Hawai‘i
808-263-6299
Weblink: www.ponodivorce.com
Areas of practice: Mediation and collaborative law, family, divorce, conflict resolution
Personal: I enjoy providing and receiving learning opportunities in the areas of mediation, collaborative law practice, and non-violent, compassionate communication. Hanging out with family and friends, cooking, and travel also bring me joy. I also practice meditation, tai chi, and keep a daily gratitude journal.
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Elizabeth Kent – Meeting Expectations Hawai‘i
808-352-2776
Website: www.MeetingExpectationsHawaii.com
Areas of practice: Mediation, facilitation, and training in conflict resolution tools and techniques
My clientele is government, non-profits, and religious organizations. I focus on these clients because I think they are foundations of our community. As a mediator and facilitator with over two decades of varied experience, I love (1) teaching conflict prevention skills, and (2) using using my skills to help people find solutions to knotty problems.
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Jo Ann C. Kocher
808-395-1300
Personal: I am a retired federal agent and have lived in Hawaii for 30 years. I started mediating for the Mediation Center of the Pacific in 2006 and volunteer there a few times a month, in addition to small claims court two or three times a month. I am my community’s Neighborhood Security Watch Coordinator and was recently elected president of the Windward Branch of the American Association of University women. I enjoy traveling, especially cruises.
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Robert D. Lillis
Personal:Current President of IAM & AW LL in Honolulu and Vice Chair Labor Education Advisory Council University of Hawaii-West Oahu. I work as a Marine Machinery Mechanic at the Pearl Harbor Naval Shipyard. I am a 6-year veteran of the US Navy qualified Nuclear Power, Submarine Service. I am certified Department of Navy Mediator with over 70 completed Mediations and has been representing federal employees for over 25 years.
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Stanley Majka – Stanley Majka Law and Mediation , LLC
173 Hoohana Street, Suite 201A
Kahului, HI 96732
(808) 740-5211
Weblink: MauiLawand Mediation.com
Areas of Practice: Collaborative Law (attorney) and Mediation — Family Law, Elder Law, Community dispute resolution
Personal: My creative approach to conflict resolution was born out of thirty years’ work as an award-winning writer, director, and producer of commercial and documentary films. I became a mediator in 2003 and went on to earn my license to practice law in Illinois and Hawaii. I’m proud to have been named Peacemaker of the Year 2005 by Chicago’s Center for Conflict Resolution, and achieved Advanced Practitioner status in Collaborative Law by ACR.
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Judge Victoria S. Marks (Ret.) – VSM, LLC
P.O. Box 3736
Honolulu, HI 96812
808-226-9489
Areas of Practice: Commercial disputes, business disputes, personal injury, wrongful death, medical malpractice, construction defects, wrongful termination, sexual harassment, real estate disputes, condominium disputes, foreclosures, trust & estate matters, elder issues and divorce.
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Bruce McEwan – ProManCon
P.O. Box 61513, Honolulu, HI 96839
808-265-1141
Areas of Practice: Workplace, Civil Rights
Personal: I am involved in the Scottish community as Chieftain of The Caledonian Society of Hawai’i, Senior Dance Teacher for the Royal Scottish Dance Society-Hawai’i, Vice Chieftain of the Hawai’ian Scottish Association. I am also president of the nonprofit Friends of Falls of Clyde in preserving the National Historic Landmark Scottish ship Falls of Clyde
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Barbara G. Melamed, Ph.D. Diplomat, American Board of Professional Psychology – Behavior Medicine Associates
600 Queen Street, Suite C-2
Honolulu, HI 96813
(914) 393-6132 (c)
Weblink: www.healthpsychologyhonolulu.com
Areas of Practice: Trauma, Peace-Abling curriculum, Mediation Beyond Borders Intl., Hostile Workplace issues, marriage and family discord and reconnecting.
Personal: Love, Live, Life. Find my family including my dogs and cat make the uncertainty of life in COVID worth staying around, Want to Scuba Dive, play tennis and learn the ukelele. Want to do collaborative therapy. Competent in Zoom and hands on.
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Julie Mitchell – Ku’ikahi Mediation Center
101 Aupuni Street, Suite PH 1014 B-2, Hilo, HI 96720
808-935-7844 x 5
Weblinks: www.hawaiimediation.org; www.linkedin.com/in/juliemitchell1
Areas of practice: Executive Director of Ku’ikahi Mediation Center; Mediator; Facilitator; Trainer; Presenter
Personal: Our non-profit community mediation center started in 1983 as a program of the Hawai‘i Island YMCA, then became its own independent organization in 2006. I joined Ku’ikahi in 2012 and love my job and the work we do. Our mission is to empower people to come together—to talk and to listen, to explore options, and to find their own best solutions.
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Tricia Morris, Managing Director – Transform Conflicts LLC
Mau’i, Hawai’i
808-283-7811
Weblink: transformconflicts.com
Areas of Practice:
Mediator and Certified Divorce Financial Analyst, Divorce, Finance, and Custody. Marriage, Parent Coordinator, Real Estate, Family, Trusts and Estates, Employment and Workplace, Small Business. Collaborative Law as a Financial Professional.
*** Availability Nationally and Throughout the State of Hawaii ***
Personal:
I’m passionate about travel and learning about people of different cultures. Yoga, mediating, swimming, and walking by the ocean are important parts of my life. I have years of personal experience in business, finance, communication skills, relational healing, and supporting personal and professional growth.
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Richard (Dick) Mosher
253-677-0125
Areas of Practice: Mediation, arbitration, general corporate law. I arbitrate-mediate cases and appeals assigned to me by HI Supreme Court, and disputes requested by private parties. I am one of the few attorneys in HI on the panel of neutral arbitrators for the International Centre for Dispute Resolution, a subsidiary of the AAA. 34 years in-house corporate-business experience and 10 years private law firm experience. I have a general law practice based in Honolulu, with an emphasis on corporate, litigation and alternate dispute resolution. Graduate of Northwestern University Law School in Chicago.
Personal: My wife and I are season ticket holders for Rainbow Wahine Volleyball! Interests include major league baseball-basketball-hockey and Notre Dame football; chess, science fiction, and movies. Our sons are lawyers (entertainment and patent law). My wife grew up in Wahiawa and is a Mid Pacific graduate. Two grandchildren that we spoil whenever possible.
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Lisa Nakao – Director of Quality Assurance, BBB Greatwest + Pacific
900 Fort Street Mall, #1310
Honolulu, HI 96813
808.628.3904
Weblink: bbb.org
Areas of Practice: Hawaii Office Manager for BBB Northwest & The Pacific. BBB offers marketplace (buyer-seller) dispute resolution service through conciliation, mediation and arbitration.
Personal: I strongly believe dispute resolution skills are becoming increasingly critical in restoring trust in relationship in our current technology-centered environment. Whenever I can be offline, I enjoy walking and taking photos of interesting and beautiful objects along the way.
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John S. Nuha, Esq. – Law Offices of John S. Nuha
P.O. Box 4275, Honolulu, HI 96812
808-218-4053
Areas of practice: ADR–Mediation, Arbitration, Neutral, Collaborative Law; Family Law; Elder Law; Business Law; Probate and Estate Planning; Real Property Law; Immigration Law; Labor and Employment Law.
Memberships: Bars–HSBA, 9th Circuit Court of Appeals, U.S. Supreme Court; Volunteer–MCP, LASH, VLSH, Action Line, Legal Line, Ask-A-Lawyer Moloka’i; Organizations–HUOA; JCCH; Honolulu Museum of Art; ACR-HI
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Gary A. Powell – The Caregiver, Inc. 501(c)3
1034 Kilani Ave., Ste. 104, Wahiawa, HI 96786
808-625-8782
Weblink: www.thecaregiverfoundation.org
Areas of practice: National Certified Guardian, involved in work with Seniors and Disabled Adults for more than 30 years
Personal: Born and raised in rural Oahu, Gary has grown up understanding the need for harmony across cultures, economic realities and stages of life. Author of “In That Land There Are Giants” and “You Can’t Cure Aging” and author/producer of the award-winning outdoor theater production “Memories of Hokulani” – Gary has channeled a respect for others into his life and practice. As Executive Director of The Caregiver Foundation, Gary helps families face aging and caregiving issues and works with individuals facing conflict in their own lives as aging and/or caregiving becomes a reality. Gary serves clients on all of the Hawaiian Islands.
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Kathryn “Katie” Ranney
Weblink: http://linkedin.com/in/katie-ranney-49151314
Areas of practice: Facilitation; social media; online collaboration
Personal: In addition to trying to build some peace into my everyday life, I am learning how to play taiko, sing in a choir, and dance blues, lindy, and balboa. I also analyze modern media’s reflection of or lessons for society. “Being nice should never be perceived as being weak. It’s not a sign of weakness; it’s a sing of courtesy, manners, grace, a woman’s ability to make everyone . . . feel at home, and it should never be construed as weakness . . .” – Benazir Bhutto
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Craig Robinson – Craig H. Robinson, Ph.D., Inc.
1188 Bishop St., #2702, Honolulu, HI 96813
808-533-6133
Weblinks: www.mediate.com/Robinson; www.craigrob.com
Areas of practice: Divorce mediation; Clinical Psychology
Personal: Walking and beach time with my wife, Pat; love to play tennis and piano 34 year member of the Rotary Club of Honolulu; a favorite quote: “NEVER GIVE UP ON A DREAM JUST BECAUSE OF THE LENGTH OF TIME IT WILL TAKE TO ACCOMPLISH IT. TIME WILL PASS ANYWAY.”
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Jenna Leigh Saito
808-330-3877
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Anne Marie Smoke Matsuda – Appellate Mediation Program Administrator, Center for Alternative Dispute Resolution, Hawai’i State Judiciary
Ali`iolani Hale, 417 South King Street, Room 207
Honolulu, Hawai`i 96813
Phone: (808) 539-4ADR (4237)
Fax: (808) 539-4416
Email Anne CADR@courts.hawaii.gov
Weblink: CADR
Areas of practice: Administrator of the CADR Appellate Mediation Program and dispute resolution trainer for the State and City and County of Honolulu. BA in Journalism from Central Michigan University, and an MS in Travel Industry Management and Graduate Certificate in Conflict Resolution from University of Hawai`i (UH), Manoa.
Personal: Former manager of the Matsunaga Institute for Peace & Conflict Resolution at the UH Manoa where I managed the Institute’s undergraduate and graduate certificate programs, and the Interdisciplinary Studies’ B.A. degree emphasis. I also developed and supervised outreach activities for the Institute including noncredit programs, workshops, and guest speakers, and provided conflict resolution services within the UH system. I have been an active facilitator, trainer, and mediator for nearly a decade, and have served on the board of ACR-Hawai`i for seven years, including two terms as president
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Owen Tamamoto
808-233-8698
Areas of practice: Member, Board of Directors, Hawai‘i Association for Conflict Resolution; volunteer mediator; trainer in conflict resolution, presentations
Personal: My wife and I are enjoying our retirement, with activities such as spending time with our families, especially with our three grandchildren, sports, caring for both our mothers, and serving in various ways. “If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.” Thoreau
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Diane Petropulos, M.A. – ADRinACTION
P.O.Box 153
Kula, HI 96790
(808) 344-2436
Weblink: www.mauimediation.org
Areas of practice:
Training: Workplace Civility, Managerial Mediation, and Basic/Advanced Mediation.
Mediation: Community, Court-referred and Workplace disputes.
Facilitation: Public Meetings and individual Facilitated Conversations.
Presentations: Leadership and Interpersonal Communication Skills.
Personal: I have been involved in the alternative dispute community in Hawai’i since 2001. I like to empower others by teaching them how to apply mediation and facilitation principles in all aspects of their lives. Conflict is inevitable so learn how to manage it skillfully. Disagreements
can spark innovative thinking. Instead of trying to prevent conflict, why not make it work for us? Define the problem and resolve it!
Personal motto: To get your own way, have more than one way.
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